Collaboration, Conferencing and Business Telephony

Every business has unique requirements and objectives when it comes to managed telephony, video conferencing and collaboration. This means that there is no “one-size-fits-all” tool for this, and instead, there needs to be a suitable bespoke solution put together by professionals. The requirements for this solution will be determined by the overall number of users, their location, and how they use these systems. Our range of products and solutions is suitable for organisations of all sizes.

Microsoft Teams

Microsoft Teams is a platform that can provide a range of Unified Communications (UC) features at an enterprise level. UC is a catch-all term for integrating a wide range of communication tools, including voice calls, video conferencing, instant messaging, and content sharing. Teams provide all of this inside a reliable interface, delivering a consistent user experience. It can also integrate with calendars and other Microsoft products such as Office. If you think this might be suitable for your organisation, you can contact us to find out more.

Video Conferencing

With staff working from home now more than ever, there’s more need for businesses to implement robust Video Conferencing (VC) solutions. Enriched meeting experiences can also help reduce travel costs, delivering a strong return on investment. We can implement solutions which allow for meetings with external parties, along with conference systems and High Definition (HD) cameras. The service can be delivered with the required HD video peripherals or as an easily accessible online service.

PBX Solutions – Hosted & On-Premise

Private Branch Exchange System (PBX) regards private telephone networks used by organisations and companies. These can either be hosted by a third party or based on-premise. Our hosted PBX solution removes the need to have dedicated hardware on your premise. We can also deliver a range of extra features including reception consoles, auto attendants and call recording. We also supply quality handsets to complement the solution, and deliver an on-premise solution for PBX, using VoIP technology. The collaboration systems and tools that we offer are comprehensive and integrate with any existing technology.

Business Line Rental

To simplify business operations and make it easy to manage costs, we offer business line rental and calls. We can design a package based on your needs, with unlimited UK call plans included with all packages. You can even keep any numbers you already have to avoid complications. We also offer other advanced features such as call logging, recording, PC integration, and on-hold marketing.

SIP Trunking

For connecting any existing UC or PBX system to the public switched telephony network (PSTN), SIP Trunking is one of the most cost-effective and simplest methods for achieving this. Leveraging your data network or WAN, SIP Trunking delivers calls to and from the PSTN, removing the need for more expensive solutions such as ISDN services.

Call Packages

Our competitive call packages can save you up to 60-82% against your current bill. To help us identify and recommend the ideal solution for your business requirement, we’ll also perform a free review of your current call plans, tariffs, and line rental. If you do decide to make the switch, we’ll handle all the aspects of moving your services to us.

IP Upgrade

PSTN and ISDN networks are on the way out; you will no longer be able to order these services by 2023, and all existing services will be fully migrated to IP by 2025. If you are still running your business on these traditional services, we recommend searching for an alternative sooner rather than later, to avoid problems with BT’s decision to switch off the PSTN network. Talk with us if you’d like to start future-proofing your business with IP.

Contact us today to find out how your business can benefit from these services.